Terms and Conditions


The Renter agrees to the following terms and conditions set by Rent A Car Gensan. ‘Exhibit A’.

  1. Driver must have a valid driver’s license.
  2. Driver and Passengers must wear the seatbelts all the time.
  3. Driver must obey all traffic rules and speed limits.
  4. Driver must be fit and shall not be under the influence of drugs or alcohol at any time when riding the vehicle.
  5. No smoking inside the vehicle.
  6. No texting while driving.
  7. The rented vehicle shall only be for PRIVATE USE ONLY.
  8. Please handle the vehicle with care and treat it like you would your own. Keep it clean all the time and avoid littering and spilling of liquids inside the vehicle.
  9. Park the vehicle safely preferably at designated parking areas.
  10. For Sedan and Hatchback, Pls bare in mind that these vehicles have low chassis so please exercise caution when driving through rough roads and over-road humps.
  11. For FUEL: Use only Diesel for the SUVs and VANs and only Unleaded Gasoline for the Sedan and Hatchback.
  12. All accidents or Traffic Violations must be reported immediately to Rent A Car Gensan including request for Road Assistance at these numbers 0939-929-1067 or 083-305-0662.
  13. All vehicles are to be released and should be returned only at Rent A Car Gensan office. For any special request like Airport Pick up and Drop off, please make prior arrangements with our Booking Manager.
  14. Return the vehicle on time and please call our staff one hour before your expected arrival. Request of extension is subject to approval and availability.
  15. The security deposit will be applied accordingly to any damages that are deemed not coverable by the insurance policy such as, damaged or missing tires, minor scratches and parts that are not built-in. P300.00 will be deducted from the deposit in the event that the vehicle is returned unwashed and Security Deposit shall be released or deposited to customer’s account a day after the unit has been checked. If and when the amount of damaged to the vehicle is less than the Participation Fee of the Insurance Policy, the security deposit will cover the said damage. If the rented vehicle is returned and confirmed to be in good condition and technically sound like how it was turned over, including fully operational manufacturer-installed parts, then the security deposit will be returned in full.
  16. The renter shall be liable and accountable for the loss of any part of the vehicle or the vehicle itself.
  17. Extent of damage and cost shall be identified by our partner Service Center.
  18. The Vehicle is rented in good faith and shall not be used for any unlawful activities such as kidnapping, terrorism or shall not be used to carry illegal weapons or drugs or any other hazardous materials.
  19. Excess Fuel will not be refunded.
  20. Strictly follow seating Capacity
  21. DRIVE SAFELY and just at the right Speed Limit.
  22. TURN OFF the Lights before Turning off the engine.
  23. If you feel something is not right, Don’t proceed we will refund or replace if there are available units.
  24. 21. RENT A CAR GENSAN represents that to the best of its knowledge and belief that the Vehicle is in sound and safe condition and free of any known faults or defects that would affect its safe operation under normal use. Thus, the renter acknowledges that in the event of any accident arising from uncontrollable circumstances or if the car breaks down,, the renter hereby waives all necessary claims from RENT A CAR GENSAN. RENT A CAR GENSAN shall only refund the renter upto the amount rented. Road Assistance and Rescue shall be given and renter hereby waives all necessary claims or refunds from cancelled tours, meetings, transactions, activities and alike.